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HELP & Support

How to VERIFY a Phone Number

Phone numbers are VERIFIED for 3 reasons:

1) In order to ensure your account is owned by a real person, at least ONE number must be verified and set as your REGISTERED number.

2) VERIFY any number when you wish to internally redirect people calling you from their SmartFone ONE (1CC) account.

3) VERIFY a number so you do not have to enter you Account ID and PIN when you call one of our access numbers to use your account like a phone card. (The Access Number that you call must first be enabled)

LOGIN to Your 1CC Control Panel

You MUST Remain Logged in to Perform ALL the Following Steps

ADD Number to Access Number (Verified) and Set the Destination Route

Important! : Numbers must be in FULL INTERNATIONAL FORMAT

 After Your Phone Number Has Been Entered...

NOW

Call a Net2MAX  Access Number

  • The Access Number MUST be enabled in your Access Number
  • Caller ID (CLI) MUST be Enabled on your phone
  • You must be the owner of the number
  • You can verify this number on ONLY ONE account

 RING 138813   from EACH Number you are Registering:
(Australians Only - Non-Australians ring one of our Worldwide Access Numbers)

"For ENGLISH Press 1... "

 Press 1   - to select English

"Please enter your the phone number that you wish to call, including the country code and area code, followed by the hash (#) key"

 Dial 0#   - takes you to the Member Menu

"Please enter your OZ number followed by the hash key"

 ENTER [Account Number] #  - your Account Number

"Please enter your PASSWORD followed by the hash key"

 ENTER [PIN] #  - Your PIN Number

"To Dial another number Press 1... to Change... "

 Press 5   - Registers your number against your logged account!

"Verification Successful "

 HANGUP   your phone

You can now make calls from this number (these numbers)

 


 

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